Proozy Reviews

4.2

/5.0

45 customer reviews

78 %

reviewers recommend

Proozy

Proozy, known for its activewear and outdoor gear, is rated 4.2 out of 5. The rating reflects how fitness enthusiasts and outdoor lovers view their experience with Proozy. Reviews of Proozy are verified before publication.

How would you rate Proozy?

45 Reviews on Proozy

by Janice W.

Sep 17, 2022

I have always had good luck with Proozy…

I have always had good luck with Proozy products and timely arrival. I missed a promo code for an item and before I knew it, they had added the code and refunded me for the difference--excellent customer service!

by Frederick757

Sep 08, 2022

Quality products and outstanding quality service

I had an issue with an order and I was really worried that I was going to have to take a loss for something that I didn't receive. The package looked like it had taken a beating during its travels. I contacted Proozy Customer Service and in no time I had a order receipt from Brian showing that the missing item was on its way to me. Now that's great customer service! Thanks again Brian!

by Pearl M.

Sep 03, 2022

Ridiculous!

Proozy sent an email stating my package was delivered to my address and it wasn't! I checked with my neighbors also thinking maybe it got misplaced! I never received my package nor a refund for the products I didn't receive! Ridiculous! Never will I purchase anything from proozy! A bunch of crooks!

by Chester260

Aug 27, 2022

Horrible customer service

Horrible customer service. Never received the coat we ordered. They said FedEx told them it was delivered. We asked for proof of delivery. No response. They then sent a affidavit for us to sign. We did and sent it back. The response was they believe fedex! Still working on this with several different customer service associates! We will not give up. We have no coat and no refund! Worst customer service ever

by Anita Lane

Aug 18, 2022

I have been a long time customer with…

I have been a long time customer with great success and happiness. The products are high quality. The customer care is top notch. They do their best to take care of issues if they arise and are very courteous. I would highly recommend purchases from this company.

by Mathew35

Aug 18, 2022

Don't buy anything if you don't want trouble!!

Do yourself a favor don't buy anything from this company. They are scams. I never receive my package, therefore, I call the customer. Trust me their customer service is horrible. The lady named Laquetta Banks is so rude and has no respect for the customer at all. She even asks me stupid questions like how I know that my package is delivered if I am not there at that time. Seriously, I cannot believe that she asks me this kind of question. Then, I email them and report this problem again. They say will get back to me with a conclusion after 5 days of signing the Affidavit but they never get back to me. I do not receive my items or my money back until now. Stay away from them if you don't want any trouble!

by Enrique689

Jul 28, 2022

Great customer service

I reccomend proozy they responded quick and effectively when I accidentally ordered a size too small. Thanks for the great service

by Christine H530

Jul 27, 2022

Forgot promo

I ordered 2 sweaters but had forgotten to place the order with the promo code. I did email customer support and the promptly credited my card via PayPal within a few hours with emails to let me know all was corrected! Great products and even better service!
Thanks jenn

by Earl004

Jul 24, 2022

Awesome customer service

I've purchased several items from Proozy. I have always been amazed by their prices for new brand name items. On my last purchase I received an Under Armour item that had a defect that was only apparent after washing. Normally you have to return items in new unwashed condition. I reached out to customer service and they sent me a replacement item. I was super happy with the service I received and would highly recommend Proozy to anyone looking for a great deal on name brand items.

by Samantha Carroll

Jul 21, 2022

Fantastic

I ordered a "surprise" North Face jacket fully expecting to get an unpopular color but just have something decent for fall weather in WI. However, I was pleasantly surprised when I received a black one, which is so versatile and I will be able to wear much more. This is my second time ordering from Proozy and I have not been disappointed in their products. Shipping is a bit on the slow side, but it's worth the wait. Hoping to visit the brick and mortar store the next time I am in Minneapolis.

Proozy Q&A

What made you choose Proozy.com over similar businesses?

Price of merchandise! Love spending less than one items MSRP and getting several pieces of clothing.

by Harper C591 - July 25, 2022

The merchandise was on sale and had a promo code for a % off and free shipping. I liked what I received. (Reebok sneakers and a Reebok jacket).

by Sally M. - August 14, 2020

Merchandise looked nice. Will never again consider this site

by Janice433 - June 23, 2020

Answer This Question

Can you share a success story using Proozy.com?

I have ordered 10+ times. Never any issues. Love the prices of the athletic brands that my son enjoys wearing.

by Brooks431 - July 25, 2022

No success this is a scam to make money even if item needs to be returned. Doesn't make sense to support them and just give your money away when you can purchase from a more reputable company same items with free returns.

by April - April 09, 2022

I just posted a review. You can find it by going to my profile.

by Boyd438 - August 14, 2020

Answer This Question

View All Answers

How easy is it to get a hold of customer service at Proozy.com?

Impossible. Don't know why you need more characters to get my point

by Newman863 - June 23, 2020

About as easy as would be for me to call the president of The United states and set up a meeting

by Allen347 - March 20, 2020

Answer This Question

73 Coupons Available

All Coupons

POPULAR STORES